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Questions, feedback or a correction? Here is how to get in touch.
We would love to hear from you. Whether you have spotted an out-of-date bonus, want to suggest a site we should review, have a press or partnership enquiry, or just want to share feedback, use the form below or email us directly. We read every message.
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Email us
Prefer email? Write to us at hello@melinasmom.com. For privacy and data requests, please use privacy@melinasmom.com instead so your request reaches the right team.
Response times
We are a small editorial team, not a 24/7 call center. We aim to respond to genuine enquiries within 2–3 business days. During busy periods it may take a little longer, so thank you in advance for your patience.
What we can and cannot help with
Please note: Melinas Mom is an independent guide and publisher. We are not a gambling operator and we have no access to your player account, your balance, your bonus or your withdrawals. That means we cannot resolve account, deposit, withdrawal or payout disputes with any casino or sportsbook.
If you have a problem with an operator, contact that operator's customer support directly. If they cannot resolve it, escalate to the operator's licensing body (for example, the Curaçao or Anjouan gaming authority named in the site's footer or terms). We are happy to hear about your experience so we can factor it into future reviews, but we cannot act on your behalf or recover funds.
If you or someone you know is struggling with gambling, please visit our responsible gambling page or call the National Problem Gambling Helpline at 1-800-GAMBLER. You must be 18+ (21+ at some operators) to gamble.